Metro Care Partners Inc. (“Metro Care Partners Inc.”, “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how Metro Care Partners Inc. collects, uses, and safeguards information through our website, our services, and our text-messaging (SMS) communications.
Information We Collect
We may collect information you provide directly to us, such as your name, phone number, email address, and details submitted through our contact, referral, or appointment forms. We also collect limited technical information automatically when you use our website.
How We Use Your Information
Metro Care Partners Inc. uses your information to provide and coordinate mental health and case management services, respond to inquiries, schedule and confirm appointments, and send service-related communications, including appointment reminders by text message when you have opted in.
SMS / Text Messaging
By providing your mobile phone number and opting in, you consent to receive text messages from Metro Care Partners Inc. related to your care, such as appointment reminders and case-management follow-up. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, and reply HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third parties. Information may be shared only with the service providers that help us operate our services (for example, our messaging platform), and only as needed to deliver the service.
How We Protect Your Information
We maintain administrative, technical, and physical safeguards designed to protect your information, consistent with applicable law, including HIPAA where it applies to protected health information.
Your Choices
You may opt out of text messages at any time by replying STOP. You may also contact us to request access to or correction of your information.
Contact Us
Metro Care Partners Inc.
2233 University Ave W, St. Paul, MN 55114
Phone: (612) 284-4078
Email: [email protected]
This Privacy Policy may be updated from time to time. Continued use of our website or services constitutes acceptance of the then-current policy.
